So, you've decided to cancel your eHarmony account. Whether you've found "the one," are taking a break from online dating, or simply want to try a different platform, knowing how to cancel your subscription correctly is crucial. This guide provides a straightforward, step-by-step process to help you cancel your eHarmony account effectively.
Understanding eHarmony's Cancellation Process
Before we dive into the steps, it's important to understand that eHarmony's cancellation process isn't always immediately clear. Unlike some services, simply deleting the app or ignoring emails won't cancel your subscription. You'll need to actively cancel your membership through their website. Failing to do so will result in continued billing.
Key things to remember:
- Automated Renewals: eHarmony subscriptions automatically renew unless you cancel them before the renewal date.
- Customer Support: If you encounter any difficulties, contacting eHarmony's customer support is advisable.
- Subscription Type: The exact steps might vary slightly depending on whether you subscribed through the eHarmony website, an app store, or a third-party provider.
How to Cancel Your eHarmony Subscription: A Step-by-Step Guide
Here's a detailed guide on how to cancel your eHarmony account, focusing on the most common methods:
1. Cancelling via the eHarmony Website
This is generally the most reliable method:
- Log in: Access your eHarmony account through the website.
- Access Account Settings: Look for a section labeled "My Account," "Settings," or something similar. The exact wording may differ slightly depending on the website's current design.
- Find Subscription Management: Navigate to the area where your subscription details are displayed. This is often under "Billing," "Subscription," or "Membership."
- Cancel Subscription: Look for a button or link that allows you to cancel your subscription. It might be worded as "Cancel Membership," "Cancel Subscription," or something similar.
- Confirm Cancellation: eHarmony might ask you to confirm your cancellation request. Follow the prompts carefully. They might even ask for a reason for cancellation – providing feedback can help them improve their services.
- Confirmation: Once you complete the process, you should receive a confirmation email or message indicating that your subscription has been cancelled.
2. Cancelling via the App Store (iOS or Android)
If you subscribed through the Apple App Store or Google Play Store, you'll need to cancel through those platforms:
- Apple App Store: Go to your device's "Settings," then "iTunes & App Store." Tap your Apple ID, then "View Apple ID." Select "Subscriptions," locate your eHarmony subscription, and tap "Cancel Subscription."
- Google Play Store: Open the Google Play Store app, tap the menu icon (three horizontal lines), then select "Subscriptions." Find your eHarmony subscription and tap "Cancel."
3. Contacting eHarmony Customer Support
If you're having trouble cancelling your subscription through the website or app store, contacting eHarmony's customer support is recommended. They can provide assistance and confirm your cancellation. You can usually find their contact information on their website's "Help" or "Contact Us" page.
After Cancelling Your eHarmony Account
After successfully cancelling your account, remember these points:
- Review your billing statements: Ensure that you're no longer being billed for eHarmony services.
- Delete the app: While not strictly necessary for cancellation, deleting the app removes it from your device.
- Unsubscribe from emails: Manage your email preferences to prevent receiving further promotional emails from eHarmony.
By following these steps, you can confidently cancel your eHarmony account and avoid any unwanted charges. Remember, proactive cancellation is key to managing your online subscriptions effectively.
